Welcome to the team: Application Operations / Service Owner (Aquila) (m/f/diverse)
Your tasks
- Optimization, maintenance and support for Microsoft 365 services (Exchange Online, SharePoint Online, Microsoft Teams…)
- Creating various automations and scripting of recurring tasks
- Supporting the administration and maintenance of Microsoft Entra ID and Active Directory
- Windows Server Management and Maintenance – installing, configuring, administering and patching
- Incident, problem and change management for financial accounting applications, ensuring timely resolution and stakeholder communication
- Establishing and maintaining governance frameworks, processes, and documentation standards across the application portfolio
- Managing vendor relationships and coordinating third-party application support and service delivery
- Leading and coordinating migration projects across the application landscape, managing scope, timelines, and dependencies
- Supporting onboarding of new users and facilitating training in financial applications
- Coordinating with vendors and internal infrastructure teams on releases, patches, and change management
- Monitoring application performance and availability, reporting on SLAs and service quality
- Actively participating in Scrum ceremonies such as Daily, Planning, Review, Retro
Your Profile
- Prior working experience of at least 1-2 years with EntraID/Active Directory
- Prior working experience of at least 1-2 years with Microsoft 365 services
- Prior working experience of Windows Server Management
- Scripting experience with Terraform and Powershell
- Prior working experience with Azure cloud
- Excellent understanding of AD concepts – groups, policies, users, domains etc.
- Well organized and responsible person willing to work with different parties using (but not limited to) a ticketing system
- Knowledge in DB, and any scripting language is an advantage
- ITIL knowledge will be considered a huge advantage – incident, service request, change and problem
- Good English language skills; German language is an advantage
- Good communication and customer management abilities.
- Ability to work independently and as part of a multidisciplinary team.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of EUR 80 monthly
- 6 additional annual days off for exceptional circumstances;
- Employee assistance program for psychological, financial, and legal consultations;
- Multisport card;
- Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey, and we are looking for an Application Operations / Service Owner (Aquila) in our Commerz Real team.
Contact
Apply now with your up-to-date CV in English!
Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.