Welcome to the team:
Business Expert - Payment Investigation (m/f/diverse)

  • Function
    Function:
    Information Technology
  • Location
    Location:
    Lodz
  • Job type
    Job type:
    / Full time
  • First working day
    First working day:
    as of now
  • Application deadline
    Application deadline:
    7 / 21 / 2026

Join our team as a Business Expert!

Your tasks

Are you ready to make a difference? As a Business Expert in Payment Investigation, you will play a crucial role in our mission to digitalize and automate the payment investigation process. Your efforts will contribute to enhancing workflows for our internal customers through innovative technologies. In this role, you’ll drive meaningful change by defining effective solutions, analyzing business requirements, configuring systems, and translating requirements into actionable test scopes for development teams or external vendors. You'll work with modern IT infrastructure, tools, and methodologies in an Agile product development environment to deliver impactful results. 

What you will be doing? 

  • Acting as the bridge between users, developers, and vendors: You’ll analyze issues or needs related to the applications and collaborate with developers and vendors to resolve them efficiently.
  • Understanding and analyzing business requirements: You’ll define and design functional solutions, implement configurations within the application, or create functional IT concepts for development teams.
  • Supporting system implementation and optimization: You’ll assist with the introduction of new systems or features, and work on designing and improving workflows and processes.
  • Testing and quality assurance: You’ll define functional test scenarios, ensure quality assurance measures, and support testing activities on test environments.
  • Collaboration: You’ll work closely with other teams to design solutions for emerging problems effectively.

Your profile

Which technology & skills are important for us?

  • Strong ability to understand and analyze business requirements (current vs. target).
  • Experience in gathering and documenting business requirements as well as designing and developing functional solutions or IT concepts.
  • Proficiency in translating business requirements into test data requirements.
  • Experience in documenting and designing processes, analyzing workflows and data, and optimizing operations.
  • The ability to understand requirements and analyze data, while effectively managing tasks in support of project management to drive new initiatives forward. (Training on Payment Investigation processes will be provided.)
  • basic understanding of IT processes, including Incident Management, Problem Management, and Change Management.
  • Fluency in English and Polish at B2 level.

How?

Remotely or hybrid on Ogrodowa 8 (Łódź)

The company

What we offer?

  • Medical care packages in Enel-med,
  • Additional Generali insurance,
  • Multisport Plus Card,
  • Sodexo Lunch Pass card,
  • Co-financing of glasses or contact lenses,
  • PPE- Employee pension scheme, in which the employer's contribution is 5.5% of the monthly salary,
  • Special offer at mBank for Commerzbank employees,
  • Special offers within mBank group (including free access to Legimi ebooks, special offer in Orange, discounts in chosen car salons),
  • Access to the Speexx e-learning language platform,
  • Access to O’Reilly and Clix (Linkedin Learning) e-learning platform,
  • Internal training program Skills@work (coffee Learning Session – informal quarterly meetings among employees focusing on a given technological or business issue, BigUP- individual mentoring program focused on soft skills development, Coach Academy – Technical training organized by employees for employees, Guilds – groups focusing on a given technology),
  • External trainings,
  • Interest groups and integration events,
  • Relocation packages inside and outside Poland,
  • Psychological support program for employee and family, additionally financial and legal consultations (chat, phone, 24/7),
  • Additional holiday days after each year worked at Commerzbank (maximum 5 additional days),
  • Compensation of up to 100% for sick pay (up to 33 days in a given calendar year),
  • Equivalent for electricity and internet while working for home,
  • Flexible working time,
  • Masterbenefit – car subscription,
  • Travel allowance of 150 pln for each arrival for the first year of work in Commerzbank for employees who are living outside of Łódzkie and their previous employer was located outside of Łódzkie.
  • Annual bonus, which amount depends of the results of the bank.

Below you can find more information about Commerzbank:

Commerzbank is one of the Leading Transaction Banking Banks in Europe processing more than 4 bn payment transactions every year. The Cluster Payment Transactions delivers fast, client focused payment products and services for all clients globally - electronically and traditionally. We combine all services regarding payments products from product management, product specific / technical sales support up to run and change all IT-systems. To support the business processes, we develop own, integrate 3rd party software applications and operate them on different IT-platforms. Operational stability is core and center for our provided services.

Contact

Commerzbank Aktiengesellschaft Spółka Akcyjna oddział w Polsce

Ul. Wersalska 6

91-203 Łódź

Your application process

Please add the following clause to your application:
1. I consent to the processing of personal data contained in this document by Commerzbank Aktiengesellschaft with its registered office in Kaiserstrasse 16, 60311 Frankfurt am Main, Germany, operating through the Branch in Poland with its registered office in Łódź, 91-203 Łódź, ul. Wersalska 6, KRS 0000631053, for the implementation of the current recruitment process and for the future recruitment for a period of 6 months, in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data the free flow of such data and the repeal of Directive 95/46 / EC (RODO) and in accordance with the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000). I provided my personal data voluntarily and I declare that they are truthful. I have the right to withdraw this consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

2. I have read the content of the information clause, including information about the purpose and methods of processing personal data and the right to access my personal data and about the right to correct, rectify and delete it.