Welcome to the team: Junior / Mid Mainframe Operations Engineer (m/f/diverse)

Your tasks
As a mainframe operations engineer, you are responsible for operations (1st-level support) of the bank's central mainframe environment:
- mainframe hardware (servers and storage);
- the z/OS operating system;
- databases (DB2);
- middleware (IMS, MQSeries, WebSphere Application Server);
- Control and monitor batch processing on production;
- Working with the Scheduling System TWS (Job Flow Control);
- Error analysis and restart in the event of job cancelations;
- Repetition of production processes in the batch area and many system-related add-on software products;
- Updating of required documentation;
- Usage of our standard tool for incident, change and problem management;
- Identification and analysis of occurring outages and their escalation;
- Backup and recovery management;
- User support for business and technical issues;
- Manual intervention in automated processes;
- Identification of service improvements as well as implementation of these topics.
Your Profile
- Good experience with z/OS operating system and mainframe infrastructure (hardware and software) ;
- Experience with MainView, z/OS, IMS, DB2, Netview, System Automation, WebSphere Application Server for z/OS. WebSphere Application Server for z/OS and Interfaces with open systems environments (z/OS Connect, API);
- Experience with TSO/ISPF;
- Experience with Mainframe high availability concepts (Parallel Sysplex) as well as disaster recovery features, functions and procedures;
- Work experience with ServiceNow- managing incidents and changes;
- Logical and analytical thinking;
- Willingness to work on shifts;
- Good team player with high ability to work in cross-locational and international teams;
- Proactive approach to delivering results;
- Fluency in English – both written and spoken. German language would be considered as advantage.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of EUR 80 monthly;
- 6 additional annual days off for exceptional circumstances
- Employee assistance program for psychological, financial and legal consultations;
- Multisport card;
- Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey, and we are looking for a Junior / Mid Mainframe Operations Engineer in our Operations and Monitoring team.
In the Operations & Monitoring (OM) cluster we are delivering cross-functional services for the whole IT. We have a centralized overview across the entire digital organization while enabling other clusters to maintain production stability.
This includes following main topics like coordination of major outages while supporting the digital organization in the trouble shooting process, operating 24/7. We monitor a huge number of systems and alert if outages occur. We support our customers with a proper ITIL Management, e.g. Incident-, Change and Problem management, monitor critical processes (end2end), alert and support other IT units if needed, monitor the IT performance and availability of the IT landscape and operate testing environments as well as Mainframe-, Network-, and Unix/Windows-Systems.
To strengthen our team, we are looking for trained, committed and technical mainframe operations engineers to support our mainframe infrastructure, which is one of the leading mainframe environments in Germany. We handle approx. 110.000 jobs and 60M IMS transactions on a daily basis.
Contact
Apply now with your up-to-date CV in English.
Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.

