Welcome to the team: Communication, Branding & Design Specialist (Innovation Lab) (m/f/diverse)
Your tasks
Strategic Communication, Planning & Visibility:
- Developing, maintaining, and continuously improving an overarching communication and visibility plan for the Innovation Lab, its initiatives, events, and products.
- Defining communication objectives, key messages, target audiences, channels, formats, timing, and responsibilities in collaboration with initiative leads and relevant stakeholders.
- Coordinating communication activities across teams, initiatives, locations, and stakeholder groups to ensure consistent messaging and clear ownership.
- Maintaining a communication and events calendar and coordinate the timely preparation, review, approval, and publication of content.
- Identifying opportunities to increase the visibility of the Innovation Lab’s products, initiatives, events, achievements, and innovation activities.
- Building a sound understanding of relevant organisational communication channels and formats and recommending how they can best support the Innovation Lab’s objectives.
Content, Storytelling & Presentation Development:
- Creating presentations, management updates, team communications, newsletters, product storytelling, and reusable communication formats.
- Translating complex business and technical topics into clear, concise, and audience-appropriate content w strong visual delivery.
- Developing compelling storylines and key messages that communicate the value and relevance of the Innovation Lab’s work.
- Using approved AI tools to support research, content development, visualisation, and design in accordance with applicable policies, regulations, and quality standards.
Branding and Visual Design:
- Helping evolve and consistently apply the Innovation Lab’s visual identity, visual language, and communication style within the applicable corporate design framework.
- Translating the Lab’s vision, values, products, and complex topics into compelling visualisations, templates, graphics, and reusable design assets.
- Supporting the user-centred design of various tools, features, prototypes, and AI-enabled solutions through concepts, wireframes, mock-ups, and user flows.
- Advising stakeholders on storytelling, presentation design, branding, and UI/UX, ensuring alignment with corporate design, accessibility, and compliance requirements.
AI Tools, Trends & Innovation Support
- Researching relevant developments in AI-supported communication, content creation, visual design, and UI/UX.
- Evaluating market-relevant AI tools and identify potential use cases for the Innovation Lab.
- Contributing ideas for AI-enabled tools and features that could support project management, communication, and design activities across the organisation.
- Providing visual and UI/UX input for various AI-agent-based solutions.
- Supporting rapid prototyping and the visualisation of new product, service, and solution concepts.
Your Profile
- Curiosity and the ability to quickly understand the organisation’s teams, initiatives, stakeholders, technologies, and business products.
- Good knowledge to develop and maintain annual communication and visibility plans covering objectives, key messages, target audiences, channels, formats, timelines, responsibilities, and measures of effectiveness. Identifies opportunities to strengthen the visibility and positioning of initiatives, events, and products.
- Solid knowledge to create professional and visually engaging presentations, graphics, diagrams, backgrounds, templates, visualisations, and other communication assets. Applies layout, typography, colour, visual hierarchy, and information-design principles effectively.
- Good knowledge to translate complex business and technical information into concise, understandable, and engaging narratives and communication materials, including presentations, briefings, newsletters, management updates, product stories, and reusable formats.
- Knowledge to support the visual and user-centred design of tools, features, prototypes, and AI-enabled solutions through concepts, wireframes, mock-ups, user flows, and visual design recommendations. Applies usability, accessibility, and consistency principles.
- Being able to help shape and consistently apply a recognisable visual identity, communication style, and visual language across presentations, events, digital channels, and products, in alignment with applicable corporate design requirements.
- Solid knowledge to structure tasks, manages deadlines, coordinates parallel activities, and ensures that communication deliverables are completed on time.
- Experience supporting meetings, workshops, or community events, including preparation and follow-up.
- Having an initial understanding of AI agents and agentic solutions and can contribute communication, design, and UI/UX perspectives to selected use cases. Technical development experience is not required.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of EUR 80 monthly;
- 6 additional annual days off for exceptional circumstances;
- Employee assistance program for psychological, financial, and legal consultations;
- Multisport card;
- Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey, and we are looking for a Communication, Branding & Design Specialist in our Innovation Lab team.
At the Innovation Lab, we shape the future by creating new innovative, disruptive, and future-ready business solutions. Our international team, located in Sofia, Frankfurt, and London, consists of diverse technology experts driven by creativity, a collaborative mindset, and a passion for pushing boundaries. We are committed to fostering a culture of discovery where curiosity thrives, new ideas are encouraged, and experimentation is part of our DNA. If you share these values and are excited to play a key role in transforming the financial industry, we’d love to welcome you to our team!
Contact
Apply now with your up-to-date CV in English!
Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.