Welcome to the team:
GitHub (Copilot) Administrator (m/f/diverse)

    Your tasks

    • Providing timely, service-oriented support and responding to user inquiries related to GitHub Copilot;
    • Administering, configuring, and further developing GitHub Enterprise, with a primary focus on GitHub Copilot services and capabilities;
    • Analyzing incidents and service requests, coordinating troubleshooting activities, and ensuring transparent communication with affected users and stakeholders;
    • Managing users, teams, roles, permissions, and access rights in accordance with defined governance and security requirements;
    • Developing, maintaining, and improving operational procedures, supporting concepts, and related documentation;
    • Identifying opportunities to improve platform usability, supporting processes, and operational efficiency, and contributing to their implementation;
    • Collaborating with technical teams, business users, and international stakeholders to ensure that platform services meet operational and user requirements;
    • Creating and maintaining accurate technical documentation, operational procedures, user guidance, and knowledge-base articles;
    • Ensuring that platform operation and administration comply with applicable internal policies, security requirements, and operational standards.

    Your Profile

    • Practical experience administering GitHub Enterprise, including organization, repository, team, and configuration management;
    • Experience with GitHub Copilot administration, configuration, user support, and adoption;
    • Solid knowledge of managing users, teams, roles, permissions, and access rights in an enterprise environment;
    • Experience in application operations, including monitoring, incident analysis, change coordination, and operational support;
    • Ability to develop, maintain, and improve operational procedures, support concepts, and service documentation;
    • Experience using Terraform to define, configure, and maintain infrastructure or platform-related configurations;
    • Experience providing user-focused support, working with support requests, and responding clearly to technical and business users;
    • Ability to produce clear, structured, and accurate technical, operational, and user-facing documentation;
    • Fluency in English – both written and spoken;
    • University degree in IT or relevant.

    In return, we offer:

    • Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
    • Luxury package of additional health and dental insurance;
    • Food vouchers in the amount of EUR 80 monthly;
    • 6 additional annual days off for exceptional circumstances;
    • Employee assistance program for psychological, financial, and legal consultations;
    • Multisport card;
    • Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
    • Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
    • Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
    • Friendly and supportive multicultural environment, open to new opinions and ideas.

    Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

    Our Benefits

    • Learning Platforms
    • Children Summer Camp Contribution
    • Employee assistance program
    • Food vouchers
    • 6 Exceptional Days Off
    • 25 up to 31 annual paid leave
    • Multisport Card
    • Health& Dental Insurance
    • Work-life balance
    • Work internationally

    Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally

    The company

    Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

    As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a GitHub (Copilot) Administrator in our CI/CD CHAMP team.

    The CI/CD CHAMP cluster is responsible for developing and delivering Continuous Delivery and Continuous Integration services within Commerzbank. This includes automated deployment environments, customized delivery pipelines, test automation tools, and onboarding services. CHAMP works collaboratively with internal software development teams to ensure high-quality delivery processes.

    Contact

    Apply now with your up-to-date CV in English!

    Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.