Welcome to the team: SAP HCM/SuccessFactors Employee Central Operations Specialist (m/f/diverse)
Your tasks
- Integration Operations: Operating and monitoring integrations between SAP R3 HCM and SuccessFactors Employee Central, including interfaces to connected internal and external systems.
- Error Handling & Synchronization Issues: Analyzing and resolving data replication errors, inconsistencies and failed messages; deciding when records should be excluded from synchronization and implementing the necessary corrections or adjustments.
- Data Quality & Consistency: Ensuring that employee master data and organizational data are correctly transferred and aligned between systems, including any relevant transformation or mapping logic.
- Incident & Problem Management: Handling incidents related to integration and synchronization, performing root cause analysis, and proposing sustainable solutions to prevent recurring issues.
- Time Management & Time Tracking: Supporting the analyzing and resolution of issues related to Time Management and Time Tracking (e.g. working time, absences, time sheets, time evaluation). Coordinating with HR and technical teams to ensure correct reflection of time data across systems.
- Stakeholder Collaboration: Acting as a technical contact for HR, IT colleagues and external vendors regarding integration topics and data integrity and provide clear explanations to non-technical stakeholders.
Your profile
- University degree in Information Technology, Business Informatics or a related field, or equivalent professional experience.
- Professional experience in a similar role (e.g. SAP HCM Consultant, Integration Specialist, Engineer Operations, System Administrator or DevOps in an SAP environment).
SAP HCM / SAP R3:
- Solid understanding of SAP HCM (e.g. PA/OM) and related HR master data.
- Experience with data interfaces and HR processes is a strong plus.
SuccessFactors Employee Central:
- Hands-on experience with SuccessFactors Employee Central and its data model.
- Experience with replication scenarios between SuccessFactors and on-premise systems (SAP HCM / SAP R3) is highly desirable.
Integration & Interfaces:
- Experience with managing and monitoring HR integrations (e.g. via SAP Integration Suite / SAP CPI, middleware, or IDoc/flat-file interfaces).
- Understanding of common interface technologies and formats (e.g. IDoc, CSV, XML, JSON, SFTP, HTTPS, SOAP/REST).
Error Analysis & Troubleshooting:
- Strong analytical skills to identify, analyze and correct integration and synchronization errors.
- Ability to interpret log files, error messages and payloads and derive appropriate corrective actions.
Time Management Knowledge:
- Experience with SAP HCM Time Management and/or SuccessFactors Time Management / Time Tracking is an advantage.
- Ability to support analysis of issues in time evaluation, absences, working time models, etc
- Knowledge of change and incident management processes and tools (ITIL or similar frameworks).
- Experience with Agile software development and Scrum methodologies is a plus.
- Independent and structured working methods with a high degree of personal responsibility.
- Good communication and cooperation skills.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of EUR 80 monthly;
- 6 additional annual days off for exceptional circumstances
- Employee assistance program for psychological, financial and legal consultations;
- Multisport card;
- Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for а SAP HCM/SuccessFactors Employee Central Operations Specialist in our HR Processes and Products team.
Contact
Apply now with your up-to-date CV in English!
Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.