Welcome to the team: Chapter Lead (flexhub) (m/f/diverse)
Your tasks
- Leading and managing a team of approximately 30 employees based in Sofia.
- Recruiting and onboarding new team members.
- Conducting regular one-on-ones and team meetings.
- Managing team performance and providing feedback and coaching.
- Building and fostering an innovative cluster culture.
- Coordinating with project managers and other stakeholders to define project scopes and goals.
- Allocating resources and assigning tasks to team members based on project requirements.
- Identifying training needs within the team and facilitating skill enhancement.
- Encouraging knowledge sharing and continuous learning.
- Staying abreast of industry trends and advancements in software development.
- Utilizing effective personnel management tools and strategies.
- Serving as a role model for agile methodologies, emphasizing customer-centric and service-focused approaches.
- Inspiring and motivating team members to achieve their best.
- Ensuring compliance with regulatory training requirements and promoting awareness of compliance-related issues among staff.
- Attending various meetings to stay aligned with project goals and team collaboration.
- Negotiating project scope with customers and managing deliveries.
- Building and maintaining long-term relationships with key clients to understand and meet their needs and requirements.
- Strongly understanding state-of-the-art technologies (AI, Cloud, automatization).
Your profile
- Proven experience in a leadership role, preferably in service delivery;
- Consulting background, incl experience in resource planning;
- Strong understanding and implementation of agile methodologies;
- Excellent problem-solving skills and a pragmatic approach;
- Natural presenter with the ability to collaborate effectively with cross-functional teams;
- Strong focus on customer satisfaction and service delivery as well as employe satisfaction;
- Natural presenter with the ability to inspire and motivate;
- Commitment to continuous learning and professional development;
- Awareness of and adherence to compliance regulations;
- Understanding of the financial industry;
- Experience in German companies is a plus;
- Experience in the consulting sector is a must.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of EUR 80 monthly;
- 6 additional annual days off for exceptional circumstances
- Employee assistance program for psychological, financial and legal consultations;
- Multisport card;
- Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Chapter Lead in our flexhub team.
What is flexhub?
We are Commerzbank's internal delivery capability – a team of engineers, architects, analysts and experts working directly with business units. Unlike external consultancies, we are colleagues who stay. Based in Sofia, Łódź and Frankfurt.
we drive high-priority initiatives while building internal expertise that lasts.
What's in it for you:
Consulting variety meets corporate stability. You join different teams across the bank when your expertise is needed, then move on to the next challenge. This approach helps you build strong internal know-how and gives you the chance to contribute to meaningful work – one initiative at a time – without sales targets or utilisation pressure. Just a consistent focus on engineering solutions that matter.
Contact
Apply now with your up-to-date CV in English!
Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.