Welcome to the team:

Business Analyst (Disposition) (m/f/diverse)

• Proficient in business process modeling using BPM tools (e.g., Adonis or First Spirit) to represent workflows effectively.
• Strong knowledge in business analysis with proven experience conducting gap analysis and documenting technical requirements.
• Familiarity with banking account products and an awareness of IT processes is highly valued.
• Ability to use Jira and Confluence to manage tasks and maintain project documentation efficiently.
• Basic knowledge of APIs and experience using Swagger for designing and testing system integrations is an advantage.
• Solid understanding of SQL to retrieve and analyze data.
• German language skills at B2 level are strongly appreciated.
• Strong collaboration and communication skills to liaise between diverse teams across different locations.
• An Agile mindset with knowledge of Scrum methodologies and active participation in Agile ceremonies.
• Analytical thinking and attention to detail to solve complex problems effectively.
• Proactive, adaptable, and results-driven attitude in delivering high-quality solutions on time.

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of EUR 80 monthly;
• 6 additional annual days off for exceptional circumstances
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Business Analyst in our Accounts and Deposits team.

With our innovative account products and services, we are the key to the customer interface! We develop standardized, individual and complex account products including the conception and marketing of integrated price and service bundles. We are responsible for the account creation process as well as account management (booking, contracts, contract management, product and condition management) and account offboarding (account deletion process). We orchestrate Commerzbank’s account platform and provide account information and convenience services around the account.

Apply now with your up-to-date CV in English!

Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.