Welcome to the team:

Business Analyst (Accounts and Deposits) (m/f/diverse)

• Technical Skills
  • Business Analysis Expertise: Proficient in analyzing business requirements, conducting gap analysis, and translating needs into structured functional IT solutions. Proven ability to bridge the gap between business and IT, recommending optimal solutions for complex projects.
  • Industry Experience: Practical experience within banking, fintech, or enterprise institutions, demonstrating an understanding of operational and business frameworks and the ability to apply them effectively in project delivery.
  • Agile Software Development: Strong experience in Agile methodologies, particularly in structuring and refining user stories to ensure clear, actionable requirements. Experience with Scrum practices is essential, with a focus on delivering user-centric IT solutions.
  • Testing/UAT: Experience in supporting user acceptance testing, ensuring solutions align with business requirements through thorough validation. Exposure to this skill is a plus and will be considered an advantage.
  • Technology Experience: Exposure to API protocols, tools, or database technologies such as SQL, enabling effective system integration and data analysis. Experience with either of these areas will be considered as an advantage.
  • Tools Proficiency: Familiarity with Jira and Confluence for effective task management, collaboration, and requirement documentation. While not mandatory, expertise in these tools will be considered an advantage.
  • Knowledge of SDLC: Awareness of the Software Development Lifecycle to coordinate and support project development activities. While not mandatory, familiarity with SDLC principles is an advantage.
  • Process Flow Documentation: Ability to create and maintain detailed process-flow diagrams, facilitating clear communication across teams and stakeholders. This skill will provide an additional edge but is not mandatory.
  Personal Skills
  • Proven Analytical Thinking: Exceptional problem-solving and analytical skills are critical to success in this role, with a strong focus on attention to detail and delivering actionable insights.
  • Collaboration and Communication: Excellent interpersonal skills to work effectively with cross-functional and remote teams, translating technical concepts into user-friendly terms.
  • Continuous Learning: Commitment to enhancing skills and staying updated on industry trends and tools.
  • Flexibility and Adaptability: Ability to thrive in a dynamic and fast-paced work environment, adjusting to shifting priorities and challenges with resilience.

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of EUR 80 monthly;
• 6 additional annual days off for exceptional circumstances
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Business Analyst in our Accounts and Deposits team.

With our innovative account products and services, we are the key to the customer interface! We develop standardized, individual and complex account products including the conception and marketing of integrated price and service bundles. We are responsible for the account creation process as well as account management (booking, contracts, contract management, product and condition management) and account offboarding (account deletion process). We orchestrate Commerzbank’s account platform and provide account information and convenience services around the account.

Apply now with your up-to-date CV in English!

Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.