Welcome to the team: Application Operations Engineer (m/f/diverse)

Your tasks
- Supporting the traders in any aspect of your application
- Incident- request- and problem management in your space
- Participating in project work for further enhancements
- Developing of system improvements
Your profile
- Familiarity with ITIL Processes and usage of monitoring systems.
- Good SQL Knowledge.
- Strong customer service ethos & focus on making it better.
- Team Player & Ability to work well with people from different teams & multiple locations.
- Strong communications skills & Excellent organizational skills.
- Willingness to work in shifts to support LDN business hrs 7AM – 7PM, on-call Mon to Sat.
- Ability to quickly establish good working relationships with key customer like traders & other infrastructure teams.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of 128 BGN monthly;
- 6 additional annual days off for exceptional circumstances;
- Employee assistance program for psychological, financial, and legal consultations;
- Multisport card;
- Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for an Application Operations Engineer in our SDTP team.
As part of the Commerzbank Delivery Organisation, the cluster “Securities and derivatives trading platforms” is responsible for the design, delivery and operation of Commerzbank’s primary and secondary trading business in rates, credit and equity products. As such we form a team of 160+ people working from 4 locations in different countries. Currently we cover almost 80 IT systems.
We are looking for an open-minded and proactive team player, who is passionate about communication and technology. You will work closely together with our traders, feel the pulse of the global financial markets first hand and deal with on the edge technology.
The focus of this role would be the support of our core trading application for fixed income products. Your team is located in London, Frankfurt, Prague and Sofia.
Contact
Apply now with your up-to-date CV in English!
Only shortlisted candidates will be invited to interview.

