Welcome to the team: Application Operations Engineer (Dialog Systems) (m/f/diverse)

Your tasks
- Supporting software and system (Third-Party-Products) deployments in production environments.
- Conducting analysis and log research to identify and troubleshoot errors, requiring both process skill and a deep understanding of the technologies used.
- Communicating and collaborating on operational solutions and improvements with teams based in Sofia, Quickborn, and Rostock.
- Assisting in defining operational best practices and ensuring compliance with quality assurance measures.
- In case of incidents or issues, you will be analysing problems and collaborating closely with other teams to design solutions
Your profile
- Cloud Computing Fundamentals: Understanding of core cloud computing concepts and services, specifically for Azure, including Virtual Machines (Compute Engine), Cloud Functions, Cloud Run and logging in cloud environments.
- Error Investigation: Proficiency in performing log analysis and error investigation using tools to diagnose issues.
- Network Management: Knowledge of secure network architecture and design in Commerzbank, comdirect and Azure environments, including VPCs, Subnets, Firewalls, VPNs, and Load Balancing.
- DevOps and Automation: Experience with Infrastructure as Code (IaC) using tools like Terraform, and CI/CD pipelines with Cloud Build.
- Monitoring and Logging: Skills in monitoring and logging cloud services, including Stackdriver (Logging, Monitoring, Trace, Error Reporting).
- Regulatory Knowledge: Understanding of banking regulations and requirements that impact operational procedures and deployments.
- Programming Knowledge: Proficiency in one or more programming languages such as Python or PowerShell which are useful for scripting and application development
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of 128 BGN monthly;
- 6 additional annual days off for exceptional circumstances;
- Employee assistance program for psychological, financial, and legal consultations;
- Multisport card;
- Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics
Our Benefits
Work-life balance; Health& Dental Insurance; Multisport Card; 25 up to 31 annual paid leave; 6 Exceptional Days Off; Food vouchers; Employee assistance program; Children Summer Camp Contribution; Learning Platforms
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Application Operations Engineer in our Dialog Systems team.
Contact
Apply now with your up-to-date CV in English!
Only shortlisted candidates will be invited to interview.