Welcome to the team: Senior Application Operations Engineer (Accounts & Deposits) (m/f/diverse)

Your tasks
- Analyzing and resolve complex issues across applications and infrastructure layers.
- Managing and coordinate deployments and changes in Pre-Production and Production environments.
- Maintaining and enhance monitoring and alerting for business-critical applications.
- Leveraging modern observability tools and introduce AI-driven features to improve incident detection and resolution.
- Building and share expertise in supported applications and participate in the implementation of new functionalities.
- Enhancing the implementation and architecture of solutions to ensure they are resilient, scalable, and operationally stable.
- Supporting and gradually take ownership of OpenShift platform-related tasks (e.g., Helm chart deployments, container lifecycle).
- Optimizing and extend Continuous Delivery (CI/CD) pipelines in collaboration with development teams.
- Following ITIL processes (Incident, Change, Problem Management) while adhering to Agile/Scrum methodologies.
- Gaining a deep understanding of Commerzbank’s Identity and Access Management (IAM) mechanisms and security controls
Your profile
- Solid experience in Application Operations, DevOps, or Production Support roles.
- Strong analytical mindset and a structured approach to troubleshooting.
- Experience with container orchestration platforms, particularly Kubernetes or OpenShift.
- Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, Dynatrace, AppDynamics).
- Comprehensive knowledge and hands-on experience with SQL and relational database management systems
- Extensive experience in working with and troubleshooting RESTful APIs, with a strong understanding of HTTP protocols and methods.
- Basic hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).
- Basic understanding of Linux-based systems and scripting (Bash or similar).
- Understanding of ITIL processes; certifications are a plus.
- Eagerness to learn, adapt, and grow into a DevOps-focused role.
- Strong communication and collaboration skills in an international team.
- Proficiency in English
Why Join Us?
- Be part of an international team with a clear vision for digital transformation.
- Work with cutting-edge technologies and automation practices.
- A supportive environment for professional growth and DevOps upskilling.
- Competitive compensation and benefits package.
- Inclusive and respectful work culture—everyone is welcome.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of 128 BGN monthly;
- 6 additional annual days off for exceptional circumstances;
- Employee assistance program for psychological, financial, and legal consultations;
- Multisport card;
- Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Work internationally; Work-life balance; Health& Dental Insurance; Multisport Card; 25 up to 31 annual paid leave; 6 Exceptional Days Off; Food vouchers; Employee assistance program; Children Summer Camp Contribution; Learning Platforms
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We are looking for motivated people who will join us on this journey.
We are seeking a motivated and skilled Application Operations Engineer to join our Bank’s Accounts and Deposits team. This role offers the opportunity to work with modern technologies in a dynamic international environment—with a clear development path to further evolve your DevOps skills.
Contact
Apply now with your up-to-date CV in English!
Only shortlisted candidates will be invited to interview.