Welcome to the team: Modern End User Connectivity Practice Lead (m/f/diverse)
Your tasks
- Providing end-to-end leadership for the Managed WLAN Service, ensuring secure mobile connectivity for employees and guests;
- Overseeing the implementation of the Network Access Control (NAC) Service, enabling clients to define, apply, and enforce network access policies consistently across all devices;
- Managing the delivery of Location Based Services (LBS), offering wayfinding, proximity notifications, and valuable dwell time data to enhance customer satisfaction and drive impulse purchases;
- Driving cultural and operational changes, promoting a high-performing and employee-centric modern network operations team/s;
- Developing and evolving future-focused workforce and organizational transformation strategies;
- Collaborating with technical resources to define solutions and underpinning technical architecture;
- Cultivating and maintaining strong relationships with senior stakeholders, providing strategic advisory services;
- Fostering talent development within the team, identifying training needs and providing coaching and mentorship.
Your profile
- Extensive experience in connectivity and campus area strategies and transformation;
- Proven experience as a people manager, with a track record of establishing and leading successful services and teams, including managed services in the area of network operations;
- Experience in managing the relationship with many internal customers/stakeholders as well as with the vendors;
- Excellent customer focused communication skills, both written and oral, as well as strong negotiation skills;
- Basic understanding of SAFe and agile principles and values;
- High analytical and conceptual skills;
- Fluency in English – both written and spoken;
- German would be considered as advantage;
- University degree in IT or relevant.
In return, we offer:
- Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
- Luxury package of additional health and dental insurance;
- Food vouchers in the amount of 128 BGN monthly;
- 6 additional annual days off for exceptional circumstances;
- Employee assistance program for psychological, financial, and legal consultations;
- Multisport card;
- Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
- Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
- Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
- Friendly and supportive multicultural environment, open to new opinions and ideas.
Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.
Our Benefits
Work internationally; Work-life balance; Health& Dental Insurance; Multisport Card; 25 up to 31 annual paid leave; 6 Exceptional Days Off; Food vouchers; Employee assistance program; Children Summer Camp Contribution; Learning Platforms
The company
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.
As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Modern End User Connectivity Practice Lead in our Network and Security Infrastructure team.
Contact
Apply now with your up-to-date CV in English!
Only shortlisted candidates will be invited to interview.