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  • Leading and developing a team of Engineers, Technical Product Managers and Application Managers;
  • Ensuring and optimizing the productivity, efficiency and the quality of work within the team;
  • Being responsible for making available the necessary staff for the various teams, both in terms of quality and numbers, and ongoing coordination with the Product Owners with regard to their personal requirements and the material work processes;
  • Leading and improving an agile team setup;
  • Establishing interaction and knowledge transfer processes in the team;
  • Being responsible for the Communication Foundation service area, which consist mainly of the following services and solutions – Base Telephony, Video Conferencing Devices, Voice Recording, Streaming Service, Contact Center solutions, Devices (Desk phones, headsets) and others;
  • Fulfilling a role as a Technical Product Manager for specific software products;
  • Being first point of contact for operational issues;
  • Assuring smooth IT operation of the respective product;
  • Preparing operating and maintenance cost estimates;
  • Ensuring compliance with the regulatory requirements;
  • Other tasks related to the role.
  • Hands-on technical skills for product lifecycle management, as well as strong team leading and coordinating experience;
  • Previous work experience with similar responsibilities or equivalent practical experience in product and application management;
  • Familiarity of applications used within our company, such as Microsoft Teams, Exchange\O365, SharePoint\SPO Browser, Active Directory;
  • Knowledge of Microsoft Teams and it’s interaction with telephony , video and conferencing devices would be considered a high advantage;
  • Excellent customer focused communication and collaboration skills, both written and verbal;
  • Strong problem management coordination skills to support stakeholders and deliver solutions;
  • Good analytical and solution-oriented thinking, customer orientation and fun working independently;
  • Customer orientation and ownership attitude for the assigned responsibilities to deliver results;
  • Good team player with high ability to work in cross-locational and international teams;
  • Fluency in English – both written and spoken;
  • University degree in IT or relevant.


In return, we offer: 

  • Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours and work-from-home opportunities;
  • Additional health and dental insurance;
  • Food vouchers in the amount of 100 BGN monthly;
  • 6 days annual sick leave, without the necessity to present an official sick leave sheet;
  • Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
  • Friendly and supportive multicultural environment, open to new opinions and ideas.

Diversity and inclusion are important to us and we are committed to building a workplace where everyone, from any background, can do their best work.
Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank is building a new Digital Technology Center in Sofia, Bulgaria. The teams here are focused on development, improvement and support of software solutions which digitalise the business of the bank.

We need talented people who will join us on this journey and right in the beginning we are looking for a Team Manager Unified Communications.

Apply now with your up-to-date CV in English together with a few sentences on why you would like to join Commerzbank on this position!

Only shortlisted candidates will be invited to interview.

Apply online now
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